Terms of Service
Terms of Service
Last updated: October 11, 2025
Welcome to SmartSpine Cushion.
These Terms of Service (“Terms”) govern your access to and use of our online store, website, products, and services (collectively, the “Services”).
Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and operate this website.
By visiting or purchasing from our store, you agree to be bound by these Terms, including any additional terms, conditions, or policies referenced herein. Please read them carefully before using our Services.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including copyright laws).
A breach of any of the Terms will result in immediate termination of your access to the Services.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
All products on our website, including the SmartSpine Cushion - Memory Foam Cushion, are subject to availability.
We reserve the right to modify or discontinue products, prices, or services at any time without notice.
We make every effort to display our products accurately; however, we cannot guarantee that your device’s display of color or detail will be perfectly accurate.
We are not responsible for delays in shipping or customs processing beyond our control.
3. Orders and Billing
When placing an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order for reasons including product availability, suspected fraud, or errors in pricing or product descriptions.
Prices for our products are subject to change without notice.
All payments are processed securely through Shopify Payments or other authorized payment providers.
4. Shipping and Delivery
We ship worldwide. Shipping times vary based on your location and order volume.
Estimated delivery times are provided for convenience and are not guaranteed.
We are not liable for any delays caused by carriers, customs, or unforeseen circumstances.
For more information, please refer to our Shipping Policy.
5. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary or more accurate sources.
6. Third-Party Tools and Links
Our site may include links or access to third-party tools or websites that we do not monitor or control.
We provide these links “as is” and without any warranties.
We are not responsible for the content, accuracy, or reliability of third-party materials.
7. Limitation of Liability
To the fullest extent permitted by law, SmartSpine Cushion, our directors, employees, affiliates, and service providers shall not be liable for any injury, loss, claim, or damages of any kind, including but not limited to lost profits, lost revenue, data loss, or replacement costs, arising from your use of the Services or any products purchased through the website.
8. Indemnification
You agree to indemnify and hold harmless SmartSpine Cushion, our partners, employees, and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
9. Changes to the Terms of Service
We may update these Terms from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted constitutes your acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: cushionsmartspine@gmail.com